Vera House offers emergency shelter services for individuals and families in crisis, available 24 hours a day, 7 days a week, at two confidential locations. To access shelter, call our 24-Hour Support Line at (315) 468-3260.
Our shelters provide a safe, welcoming space where survivors can begin to heal and regain stability. While staying with us, residents have access to counseling, medical care, help with practical needs like housing and employment, and referrals for food, clothing, and child care. We also offer domestic violence education, Real Talk support groups, and children’s groups to support healing for the whole family.
If our shelters are full, our advocates will work with you to find a safe place to stay and connect you with Vera House services that can support you moving forward.
Our shelters offer 36 beds arranged in rooms that accommodate both individuals and families. Some rooms are shared, with multiple beds, and we also provide two accessible rooms. The shelters feature communal living, dining, bathroom and recreation spaces, along with private areas where staff can meet one-on-one with residents. Everyone shares in cooking and cleaning responsibilities, and residents are encouraged to take part in support groups offered throughout the week.
The maximum stay in our shelter is three months, though most residents stay an average of three to five weeks.
"They woke me up from my nightmare. They gave me life, happiness, and hope for my future. Now I have a future and everything I could wish for. They are still there for me every day. I feel so lucky, and it’s keeping me going forward. Thank you all I will never forget."
"I’m grateful I had a support system like Vera House.”
Watch this video by our friends at Solon Quinn Studios to learn how our Shelter Program has transformed lives.
Vera House is committed to ensuring our programs and services are welcoming to everyone. If you need assistance to ensure our services meet your needs, please call us at 315-425-0818 or click HERE to send an e-mail.